Abstract
This paper involves conceptualizing the key driving operational factors upstream and downstream both the Saudi Arabian medical supply chain and the Colombian medical supply chain. The investigators of this project consider that as medical tourism product is similar to a consumer product in supply chain management, to a certain extent, many of the operations objectives found in a manufacturing supply chain can also be readily applicable to the medical tourism supply chain. We propose and test a model, that is founded on supply chain related constructs (quality, access, affordability, and reliability) to inform the demand for medical service in both Colombia and Saudi Arabia.
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